Your information and data will only be kept by us as long as we are either required to by law or as is relevant for the purposes for which it was collected. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.[Kindly confirm]
Collection of data
We may collect various pieces of information if you seek to use our site to make an order for a product. We collect, store and process your data for use on this site and any possible later claims, and to provide you with information regarding Samsung products and promotions. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, telephone number, mobile number, fax number, payment details, payment card details or bank account details if necessary. Please note that we are not the Merchants of any product on this site. For all intents and purposes, you intend to purchase product through this site from Merchants who are all authorized Samsung Experience Stores in Nigeria.
We will use the information you provide to enable the Merchant from whom you are purchasing products easily access you and make the products available to you. The Merchant and ourselves will use the information you provide to administer your account with the Merchant; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our site; improve the layout and/or content of the pages of our site and customize them for users; identify visitors on our site; carry out research on our users' demographics; send you information we think you may find useful or which you have permitted us to send to you, including information about the Merchant’s products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email or telephone with details of the Merchant’s products and services connected to the use of this site.
If you prefer not to receive any marketing communications from us, you can opt out at any time. Payments that you make through the Site will be processed by the Merchant or the payment agents of the Merchant. You must only submit to the Merchant, their Agents or on the Site, information which is accurate, not offensive, and not misleading and you must keep it up to date and inform us of any changes thereof.
Your actual order details may be stored with the Merchant but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you may be able to view the details of your orders that have been completed by the authorized Merchant, dealer or store, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our direct fault.
Other uses of your Personal Information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties outside Samsung’s organization and affiliate companies.
We may also send you other information about Samsung, the Site, Samsung’s other websites, Samsung authorized stores, authorized stores’ sales promotions, Samsung newsletters, anything relating to other companies in the Samsung group or Samsung’s business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Saturday nor Sunday, nor (ii) a public holiday anywhere in Nigeria) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for various lawful and reasonable purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
Third Parties and Links
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically on behalf of our authorized dealers, Merchants or stores, we use encryption by using Secure Socket Layer (SSL) coding. While we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. [Kindly confirm]
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for marketing purposes.